Please email AbacoDec14@gmail.com if you have questions which are not answered in this section.
If I lost something at the festival, what should I do?
Is there seating or can we bring in chairs?
Will there be some type of food offered?
Is there a campground on site to facilitate motor homes?
Are you going to advertise other than Facebook?
Where can we get details about the event?
Are there restrooms available or Porta Potties?
Can you explain the RSVP ticket process?
Why is there a RSVP process? Why can’t I just buy the tickets that I need?
Can I bring a camera or video camera?
Where is the will call and when does it open?
Does Hope for Abaco accept credit cards or cash on site only?
If I purchase VIP tickets do I still need a Barefoot Man Fan Club bracelet?
I purchased General Admission tickets before I knew VIP tickets included a 7 hour buffet and open bar. Can I upgrade?
Yes. All tickets sales are final but you can upgrade from General Admission to VIP tickets.
To upgrade you must first purchase VIP tickets using the same name(s) as you used to purchase your General Admission tickets, then contact AbacoDec14@gmail.com and explain that you upgraded by purchasing VIP tickets and request a refund for your General Admission ticket(s).
Your refund request should be submitted to TicketBud within 24 hours but you do need to tell us that you upgraded as issuing a credit for your original ticket is a manual process.
We appologize that we are unable to allow you to simply pay the difference, however, that is a limitation of the TicketBud system.
Can you explain the RSVP ticket process?
You will be asked to enter your name, email and the number of tickets you intend to purchase.
When you submit this information your record in the ticket database is marked as a fan club member.
At this point you have completed your RSVP, we know you plan to come and how many tickets you’will need.
The final step will occur when you receive the Ticket Purchasing email. This email will provide a link to the Ticket Purchasing page.
When you arrive at the Ticket Purchasing page you will see all the ticketing options and will be able to purchase the number of tickets you reserved.
We expect the final email to arrive Tuesday, November 19, 2019.
The final email will be sent as soon as the state of Florida completes its processing of this as a registered charitable event.
Why is there a RSVP process? Why can’t I just buy the tickets that I need?
The RSVP process is necessary for the same reasons that most of us ask for RSVP's when we host a party. We need an idea how many people are coming so we have adequate supplies on hand.
Participation in the RSVP process is not necessary. You can wait until tickets go on sale on Tuesday, however the RSVP process also guarantees ticket availability.
You will not have to worry about the event selling out when tickets are offered to the general public.
Hope for Abaco goes on rain or shine. If the weather forecast calls for rain, please bring rain gear and umbrellas (please note patrons may be asked to lower umbrellas in concert areas to allow all guests access to stage viewing). Hope for Abaco does not refund or exchange tickets due to inclement weather. Some performances might be delayed, postponed or canceled due to inclement weather.
Can I bring a camera or video camera?
You may bring your personal camera (no professional cameras and no detachable lenses) or video camera to Hope for Abaco. However, flash photography and video or audio recording in the concert areas are strictly prohibited by the artists. If you do not comply with the artist policies, your equipment may be subject to confiscation in the stage areas.
Where is the will call and when does it open?
Will Call opens one hour prior to published gate openings. Will Call is located at the main entrance to the fair grounds. Photo ID is required for ticket pickup.
Does Hope for Abaco accept credit cards or cash on site only?
Hope for Abaco accepts Credit/Debit Card Payments (Master Card, Visa, American Express and Discover) at all Gates and food and beverage locations. Because this is a charity event for transparency, we would prefer to receive all payments electronically by credit or debit card, however, cash will be accepted at limited gates if needed.
If I lost something at the festival, what should I do?
If you lost something at the festival, come to the main gate which is where the Lost and Found will be located during the event. If you have lost something important be sure to contact us at AbacoDec16@gmail.com, and lost items are only help for 48 hours unless we are contacted.
Is there seating or can we bring in chairs?
No outside chairs are permitted. There will be available seating set up for viewing performances on the premises.
Will there be some type of food offered?
There will be food trucks on premises to purchase various foods as well as buffet provided for VIPs.
Is there a campground on site to facilitate motor homes?
No there is not; however there is a full campground for motor homes approximately 6 miles from the fairgrounds.
Are you going to advertise other than Facebook?
Besides massive social media promotions this will be promoted on TV and radio, as well as through many media outlets and organizations.
Where can we get details about the event?
You can go to the website for all details of the event, HopeForAbaco.org
Are there restrooms available or Porta Potties?
There are two sets of full restrooms with stalls on the premises.
If I did not use the link provided by the RSVP system to buy my tickets but I am a Barefoot Man Fan Club member, will I still get a Fan Club bracelet?
Yes, but you will need to go the information booth at the event with ID that matches your Facebook Fan Club name; or take a screen shot of any post you have made on the Fan Club, and show this post to the person at the information center. This is faster because they will not need to look up your name in the Facebook Member list.
If you are not yet a member of the Facebook Barefoot Man Fan Club there's still time to join, and of course its free.
If I purchase VIP tickets do I still need a Barefoot Man Fan Club bracelet?
No. Everyone who purchases a VIP bracelet will also get a Barefoot Man Fan Club bracelet, regardless whether you are a Fan Club member or not.
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